topic All sub folders within main folders are showing on mobile app which is annoying me totally in Email

All sub folders within main folders are showing on mobile app which is annoying me totally

Ste35 — Tue, 11 Jun 2024 14:23:47 GMT

When trying to move an email from my inbox on the mobile app into an existing folder, it opens up all the sub folders within each main folder which means I have to scroll for ages to get to where I want to move the email to. This doesnt happen when doing it online on the computer

Re: All sub folders within main folders are showing on mobile app which is annoying me totally

Mark39 — Tue, 11 Jun 2024 14:30:00 GMT

There's no Sky email app so you may need to seek support from the app designer.

Re: All sub folders within main folders are showing on mobile app which is annoying me totally

Ste35 — Tue, 11 Jun 2024 14:32:09 GMT

its sky yahoo mailso do i need to contact yahoo mail instead?

Re: All sub folders within main folders are showing on mobile app which is annoying me totally

Mark39 — Tue, 11 Jun 2024 14:35:46 GMT

Another Community member may know enough about the Yahoo app to be able to help, but if not, you would need to try Yahoo support, yes. If you have to try Yahoo, I'd suggest not mentioning that you use their app for Sky Yahoo Mail, as the chances are they'll refer you back to Sky!