topic Direct Number to call for email account in Email

Direct Number to call for email account

Keith_C1971 — Mon, 10 Jun 2024 14:27:59 GMT

Recently changed mobile numbers, and two step verification is sending the pass code to the old number.

Also lost the recovery number too. Is there a direct phone number to call? Tried using the one via Sky Contact Us and when I got through I was placed on hold while the person contacted the correct department, then lost connection after 45 minutes.

Re: Direct Number to call for email account

Mark39 — Mon, 10 Jun 2024 14:36:36 GMT

It will be dealt with by a specialist team but you can't contact them direct. Just call the usual customer services number.

It may take while to sort out - see the bit in the box here: https://www.sky.com/help/home/sky-yahoo-mail/two-step-verif/articles/two-step-verification

Re: Direct Number to call for email account

Keith_C1971 — Mon, 10 Jun 2024 15:06:59 GMT

yeah Sky customer service is as much use as chocolate fire guard - called 3 times and 3 times been cut off during the call