Our landline rings on the outgoing phone but stays silent on the house phone

SuzR — Wed, 27 May 2026 15:25:56 GMT

Our landline rings on the outgoing phone but stays silent on the house phone. It also does not connect when trying to make outgoing calls. Have bought a new phone thinking this was the issue but still incurring the same issues. Broadband is working.

Re: Our landline rings on the outgoing phone but stays silent on the house phone

Daniel0210 — Wed, 27 May 2026 15:29:26 GMT

@SuzR

If you are a new Sky Broadband & Talk customer it is quite normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.

If you aren't a new customer and you haven't done it yet, try the below line test. Disregard it saying it will test your broadband

https://www.sky.com/help/articles/fix-phone-problems-start

topic Re: Our landline rings on the outgoing phone but stays silent on the house phone in Talk

Our landline rings on the outgoing phone but stays silent on the house phone

Re: Our landline rings on the outgoing phone but stays silent on the house phone