https://helpforum.sky.com/t5/Talk/Really-poor-home-phone-line-quality/m-p/5266575#M99398 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674522">@LizP3</a>&nbsp;are ypu using a cordless phone? Try the simple connection test here:&nbsp;<A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P>&nbsp;</P> <P>If it detects an issue you'll be able to book an engineer there and then.</P> Fri, 01 May 2026 20:17:17 GMT Mark39 2026-05-01T20:17:17Z https://helpforum.sky.com/t5/Talk/Really-poor-home-phone-line-quality/m-p/5266561#M99396 <P>When making or receiving telephone calls on my home phone the crackling noises are so bad that I can't hear the individual in the other end of the line</P> Fri, 01 May 2026 19:55:06 GMT https://helpforum.sky.com/t5/Talk/Really-poor-home-phone-line-quality/m-p/5266561#M99396 LizP3 2026-05-01T19:55:06Z https://helpforum.sky.com/t5/Talk/Really-poor-home-phone-line-quality/m-p/5266575#M99398 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4674522">@LizP3</a>&nbsp;are ypu using a cordless phone? Try the simple connection test here:&nbsp;<A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P>&nbsp;</P> <P>If it detects an issue you'll be able to book an engineer there and then.</P> Fri, 01 May 2026 20:17:17 GMT https://helpforum.sky.com/t5/Talk/Really-poor-home-phone-line-quality/m-p/5266575#M99398 Mark39 2026-05-01T20:17:17Z