https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265080#M99359 <P>Morning</P><P>&nbsp;</P><P>I had fibre installed a few weeks ago and since then my landlord hasn't been able to make outbound calls. I have ensured the phone is plugged into the right part of the new Sky kit. Any thoughts?</P> Thu, 30 Apr 2026 07:29:40 GMT El33 2026-04-30T07:29:40Z https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265080#M99359 <P>Morning</P><P>&nbsp;</P><P>I had fibre installed a few weeks ago and since then my landlord hasn't been able to make outbound calls. I have ensured the phone is plugged into the right part of the new Sky kit. Any thoughts?</P> Thu, 30 Apr 2026 07:29:40 GMT https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265080#M99359 El33 2026-04-30T07:29:40Z https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265116#M99360 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4673213">@El33</a>&nbsp;I think we're missing some detail here. What does your landlord have to do with you having fibre installed?</P> Thu, 30 Apr 2026 08:01:28 GMT https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265116#M99360 Mark39 2026-04-30T08:01:28Z https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265207#M99367 <UL><LI>Typo! So sorry, that should read land line!</LI></UL> Thu, 30 Apr 2026 09:31:34 GMT https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265207#M99367 El33 2026-04-30T09:31:34Z https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265247#M99368 <P>No worries <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4673213">@El33</a> I should have guessed that! When was your fibre service activated? Black broadband Hub or white?</P> Thu, 30 Apr 2026 10:18:45 GMT https://helpforum.sky.com/t5/Talk/Fibre-means-phone-cannot-dial-out/m-p/5265247#M99368 Mark39 2026-04-30T10:18:45Z