topic Re: Phone Line Damaged inside my house. in Talk https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259359#M99268 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666907">@MatJenn</a>&nbsp;is this the line coming from outside to your master phone socket?</P> Tue, 21 Apr 2026 19:01:20 GMT Mark39 2026-04-21T19:01:20Z Phone Line Damaged inside my house. https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259348#M99267 <P>My Phone line has been damaged inside of our house. A gas fitter drilled through the line.&nbsp;</P><P>We have Sky Broadband.</P><P>&nbsp;</P><P>How do we request Sky to fix it?</P> Tue, 21 Apr 2026 18:41:42 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259348#M99267 MatJenn 2026-04-21T18:41:42Z Re: Phone Line Damaged inside my house. https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259359#M99268 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666907">@MatJenn</a>&nbsp;is this the line coming from outside to your master phone socket?</P> Tue, 21 Apr 2026 19:01:20 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259359#M99268 Mark39 2026-04-21T19:01:20Z Re: Phone Line Damaged inside my house. https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259370#M99269 <P>the line comes from outside,&nbsp; the house, but is damaged inside the house.&nbsp;</P> Tue, 21 Apr 2026 19:07:37 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259370#M99269 MatJenn 2026-04-21T19:07:37Z Re: Phone Line Damaged inside my house. https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259377#M99270 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4666907">@MatJenn</a>&nbsp;ok, first try the connection test here (even if your broadband is working ok). If it identifies the fault, you may be able to book an engineer there and then without having to contact Sky:&nbsp;<A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> Tue, 21 Apr 2026 19:12:21 GMT https://helpforum.sky.com/t5/Talk/Phone-Line-Damaged-inside-my-house/m-p/5259377#M99270 Mark39 2026-04-21T19:12:21Z