topic Re: Check phone line in Talk

Check phone line

Wilma54 — Thu, 16 Apr 2026 10:48:51 GMT

I have just moved to the new upgrade but my landline is saying 'check phone line'.

Re: Check phone line

Daniel0210 — Thu, 16 Apr 2026 10:57:39 GMT

I have moved your post from the unrelated Sky+ board. I presume you've upgraded your broadband package so is your landline plugged into the appropriate connection at the back of the hub?

Re: Check phone line

Wilma54 — Thu, 16 Apr 2026 11:59:09 GMT

Yes, but apparently it may take the rest of the day to activate the landline.

Re: Check phone line

Daniel0210 — Thu, 16 Apr 2026 12:03:35 GMT

@Wilma54

I didn't realise it was such a new broadband activation.

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.