https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232537#M98933 <P>I have gone to set up my new Sky router today and I don't have a white phone box. I was previously with virgin and theirs was with a cable not via the phone line. How can I get one installed?</P> Mon, 16 Mar 2026 15:39:33 GMT Anna2279 2026-03-16T15:39:33Z https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232537#M98933 <P>I have gone to set up my new Sky router today and I don't have a white phone box. I was previously with virgin and theirs was with a cable not via the phone line. How can I get one installed?</P> Mon, 16 Mar 2026 15:39:33 GMT https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232537#M98933 Anna2279 2026-03-16T15:39:33Z https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232579#M98934 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4638851">@Anna2279</a>&nbsp;</P> <P>If you are on Sky Fibre then your phone cable should plug into the back of your Sky broadband hub.</P> Mon, 16 Mar 2026 16:27:13 GMT https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232579#M98934 caesarome 2026-03-16T16:27:13Z https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232590#M98936 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4638851">@Anna2279</a>&nbsp;I'm guessing you mean you don't have a master phone socket?&nbsp; Do you have full fibre with Sky? If so, your router plugs into the ONT, (the white fibre socket on the wall)&nbsp; not a phone socket.</P> Mon, 16 Mar 2026 16:39:39 GMT https://helpforum.sky.com/t5/Talk/No-phone-line/m-p/5232590#M98936 Mark39 2026-03-16T16:39:39Z