topic Re: Charged for calling 0333 number in Talk

Charged for calling 0333 number

mc321 — Mon, 23 Feb 2026 15:01:46 GMT

Can someone clarify if calls to 0333 numbers are supposed to be included if i have sky talk anytime extra?

I thought they were,but i have been charged for a call i made

Thanks

Mark39 — Mon, 23 Feb 2026 15:05:26 GMT

@mc321 calls of up to an hour are included.

mc321 — Mon, 23 Feb 2026 15:07:33 GMT

Thank you @Mark39 that would explain the charge,it went over that time whilst i was on hold

mc321 — Mon, 23 Feb 2026 15:19:23 GMT

@Mark39 Do you know, does the same apply to any number that i dial or just 0333 numbers

Thaks for your help

Mark39 — Mon, 23 Feb 2026 15:24:24 GMT

@mc321 yes, it applies to all inclusive calls. Sky treat 0333 numbers exactly the same way as any other 03xx number.

Daniel0210 — Mon, 23 Feb 2026 15:26:40 GMT

Any number that falls into the category of inclusive is only up to 1 hour. (See footnotes 1 and 2 in the tariff guide).

mc321 — Mon, 23 Feb 2026 18:32:07 GMT