topic Re: Phon in Talk

Phon

Dannyboy1 — Fri, 20 Feb 2026 18:23:08 GMT

I cancelled sky from my previous address but I did not want my phone disconnected my husband is living there and need the phone for health issues I don't have a phone at this address the hub is in the attic and a sky dish which should not have been put up and a hole into my new wall

Re: Phon

Daniel0210 — Fri, 20 Feb 2026 19:43:51 GMT

@Dannyboy1

Your post is unclear.

@Dannyboy1 wrote:

I cancelled sky from my previous address but I did not want my phone disconnected my husband is living there and need the phone for health issues

If you cancelled Sky Broadband at that address then you also cancelled the Sky Talk landline.

I don't have a phone at this address the hub is in the attic and a sky dish which should not have been put up and a hole into my new wall

Did you have Sky Q installed there? If you did then you, or the appropriate adult you left there to deal with it should have questioned the install.

Re: Phon

GD1 — Fri, 20 Feb 2026 21:10:44 GMT

@Dannyboy1 If you did a Home move then as @Daniel0210 all services at your old address would be cancelled and setup at your new address, if you moved Sky Q as part of this I'd be interested to know where you expected the dish to go?