topic Re: Broadband upgrade via Openreach in Talk

Broadband upgrade via Openreach

jude001 — Thu, 12 Feb 2026 15:29:50 GMT

Hello, wonder if you could help please?

Openreach will be here next week to roll out the broadband upgrade. I have broadband and phone with Sky. The phone is never used, only kept because we have the internet through the line. Can we end the phone line contract when the new roll out to the house is completed?

Thsnk you

Re: Broadband upgrade via Openreach

Mark39 — Thu, 12 Feb 2026 15:32:41 GMT

@jude001 your broadband and phone services are bundled together, so you can't cancel one without also cancelling the other. However, there's no charge for the phone service providing you're not paying for a call package. If you have the Pay as you Talk default phone package you only pay for calls you make, so no calls = no charge.

Re: Broadband upgrade via Openreach

jude001 — Thu, 12 Feb 2026 15:36:37 GMT

Thank you Mark. That's really helpful 😊