topic Re: By phone in Talk

By phone

cessie — Mon, 02 Feb 2026 11:47:38 GMT

How to connect by cordless phone to white sky router

Re: By phone

GD1 — Mon, 02 Feb 2026 12:57:24 GMT

@cessie You need to connect the base station phone cable that was previously plugged into a wall socket into the back of the hub UK Phone port.

Re: By phone

cessie — Mon, 02 Feb 2026 13:02:00 GMT

I have done that but still saying searching or unavailable

Re: By phone

GD1 — Mon, 02 Feb 2026 13:04:32 GMT

@cessie Is there a voice light on the hub? Is it lit up? Have you just had the service installed/upgraded today?

Re: By phone

Daniel0210 — Mon, 02 Feb 2026 13:04:36 GMT

@cessie

When was you activation date? It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.

Re: By phone

cessie — Mon, 02 Feb 2026 13:10:15 GMT

I have got the sky in about 7 months now and my phone was connected ok however I moved the modem from a shelf to a table and had to take leads out I am sure I put the leads back in the right way but the phone isn't connecting with the hub

Re: By phone

GD1 — Mon, 02 Feb 2026 13:16:45 GMT

@cessie Can you take a photo of the back of the hub where the cables are and post here?