topic Re: Sky contact - not call in Talk

Sky contact - not call

Robyn37 — Tue, 27 Jan 2026 14:39:15 GMT

I need to contact sky. Is there any way to contact them without a phone call? I have a lot of anxiety issues with talking to people over the phone so does anyone know any other form of way to contact them.

Re: Sky contact - not call

Daniel0210 — Tue, 27 Jan 2026 14:40:52 GMT

@Robyn37
If there are health issues involved it may be worth registering with the Sky Accessibility Team who may be able to help now or in the future particularly if there’s an issue communicating. Once registered there are also different methods of communication other than phoning so have a look at these related links… ~

https://www.sky.com/help/accessibility-information

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance

Re: Sky contact - not call

Mark39 — Tue, 27 Jan 2026 14:45:10 GMT

@Robyn37 welcome to this customer Community 🙂

Depending on the subject, Sky have a number of ways to contact them, including via social media. If you let us know the topic, we'll try to point you in the right direction - or maybe we can resolve your query without needing to speak to Sky?