https://helpforum.sky.com/t5/Talk/Has-anyone-had-issues-with-Porting-number-from-previous-provider/m-p/5183235#M98263 <P>I am having an issue with keeping my old landline number (with YouFibre)</P><P>&nbsp;</P><P>sky have said they can't find my YouFibre account on OTS system (ons switch) so they can't port my old landline number. I still have an active account with YouFibre so this shouldn't be the case.</P><P>&nbsp;</P><P>Sky told me to contact YouFibre and YouFibre said he fault is with Sky!</P><P><BR />Any ideas why the number port isn't working?&nbsp;<BR /><BR /></P><P>I actually had this number with Sky before I switched to YouFibre and the process of transferring the number over was easy I literally sent a message and it was fine.</P><P>&nbsp;</P><P>Transferring the number back seems to be a problem.&nbsp;</P> Tue, 06 Jan 2026 13:45:04 GMT Priya95 2026-01-06T13:45:04Z https://helpforum.sky.com/t5/Talk/Has-anyone-had-issues-with-Porting-number-from-previous-provider/m-p/5183235#M98263 <P>I am having an issue with keeping my old landline number (with YouFibre)</P><P>&nbsp;</P><P>sky have said they can't find my YouFibre account on OTS system (ons switch) so they can't port my old landline number. I still have an active account with YouFibre so this shouldn't be the case.</P><P>&nbsp;</P><P>Sky told me to contact YouFibre and YouFibre said he fault is with Sky!</P><P><BR />Any ideas why the number port isn't working?&nbsp;<BR /><BR /></P><P>I actually had this number with Sky before I switched to YouFibre and the process of transferring the number over was easy I literally sent a message and it was fine.</P><P>&nbsp;</P><P>Transferring the number back seems to be a problem.&nbsp;</P> Tue, 06 Jan 2026 13:45:04 GMT https://helpforum.sky.com/t5/Talk/Has-anyone-had-issues-with-Porting-number-from-previous-provider/m-p/5183235#M98263 Priya95 2026-01-06T13:45:04Z