topic Re: Check phone line in Talk

Check phone line

chris697 — Sat, 13 Dec 2025 05:11:16 GMT

I am new to sky, and can't activate my phone, it just has a message on it 'check phone line '

Re: Check phone line

Daniel0210 — Sat, 13 Dec 2025 05:27:53 GMT

@chris697 wrote:
I am new to sky,

It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?

Re: Check phone line

Mark39 — Sat, 13 Dec 2025 08:59:25 GMT

@chris697 when was your Sky service activated? did you switch to Sky from BT? BT's Digital Voice handsets won't work with Sky.