https://helpforum.sky.com/t5/Talk/My-landline-has-stopped-working/m-p/5150284#M97833 <P>It's now been a few days and I cannot make or recieve any calls.&nbsp; There is no sound at the end of the line.</P><P>My phone is plugged into the wall into a master socket and speaking with family they questioned as to whether I have had a digital switchover.&nbsp; I was advised to unplug from the wall and plug into the back of my router hub however my hub is around 5 years old and there was no socket that would take the cable.</P> Mon, 24 Nov 2025 13:56:38 GMT Marie136 2025-11-24T13:56:38Z https://helpforum.sky.com/t5/Talk/My-landline-has-stopped-working/m-p/5150284#M97833 <P>It's now been a few days and I cannot make or recieve any calls.&nbsp; There is no sound at the end of the line.</P><P>My phone is plugged into the wall into a master socket and speaking with family they questioned as to whether I have had a digital switchover.&nbsp; I was advised to unplug from the wall and plug into the back of my router hub however my hub is around 5 years old and there was no socket that would take the cable.</P> Mon, 24 Nov 2025 13:56:38 GMT https://helpforum.sky.com/t5/Talk/My-landline-has-stopped-working/m-p/5150284#M97833 Marie136 2025-11-24T13:56:38Z https://helpforum.sky.com/t5/Talk/My-landline-has-stopped-working/m-p/5150311#M97834 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4544724">@Marie136</a>&nbsp;check your service status via the link here, for any known issues in your area:&nbsp;<A href="https://www.sky.com/help/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start" target="_blank">https://www.sky.com/help/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start</A></P> <P>&nbsp;</P> <P>If your broadband is also affected - slower than usual, for example, click 'the no my broadband isn't working' and carry out the connection test.</P> <P>&nbsp;</P> <P>If neither helps, you'll need to report it to Sky, if you have the means to call them, or by filling out the form via the 'still need help' button.</P> <P>&nbsp;</P> Mon, 24 Nov 2025 14:29:44 GMT https://helpforum.sky.com/t5/Talk/My-landline-has-stopped-working/m-p/5150311#M97834 Mark39 2025-11-24T14:29:44Z