topic Re: Connect landline in Talk

Connect landline

Stupot63 — Fri, 21 Nov 2025 07:32:16 GMT

How do I connect my landline. It is still not on ?

Re: Connect landline

Daniel0210 — Fri, 21 Nov 2025 07:58:16 GMT

Are you a new Sky broadband customer? if you are, you will need to wait up to 24 hours after installation before the landline in fully operational. You are plugging the handset into the back of the hub and not into an old style phone socket on the wall aren't you?

Re: Connect landline

Stupot63 — Fri, 21 Nov 2025 08:00:34 GMT

I had it installed on Wednesday and it's still not on. My phone is plugged into my puck.

Re: Connect landline

Daniel0210 — Fri, 21 Nov 2025 08:01:49 GMT

@Stupot63 wrote:

My phone is plugged into my puck.

@Stupot63

It's not.

Re: Connect landline

Mark39 — Fri, 21 Nov 2025 08:27:02 GMT

@Stupot63 wrote:

Hi

I had it installed on Wednesday and it's still not on. My phone is plugged into my puck.

Do you mean your broadband Hub?

Re: Connect landline

GD1 — Fri, 21 Nov 2025 08:52:21 GMT

@Stupot63 A puck is used for watching TV over the Internet called Sky Stream, you can't plug your phone into a puck.

You should have a broadband hub similar to one of in the picture below: