topic Re: Talk shield in Talk

Talk shield

The+Original+Badg — Mon, 10 Nov 2025 15:09:45 GMT

I went on sky Talk Shield but it is not opening on my mobile a small circle keeps going saying please wait

Re: Talk shield

Mark39 — Mon, 10 Nov 2025 15:22:47 GMT

@The+Original+Badg try clearing your browser cookies etc, or try your browser's privacy mode.

Re: Talk shield

The+Original+Badg — Mon, 10 Nov 2025 16:29:13 GMT

Thank-you, I think reason is Sky has a problem with Sky Talk Shield which they are trying to fix

The Original Badger

Re: Talk shield

Mark39 — Mon, 10 Nov 2025 16:37:33 GMT

@The+Original+Badg yes,there's a long outstanding issue which affects some customers. However, so far it has resulted in a 'whoops....' error message rather than a spinning cursor.

Re: Talk shield

Jai_Sky — Tue, 11 Nov 2025 09:06:16 GMT

My experience is the spinning in #MySky app and the whoopsy when I try to fire up #talk #shield from #sky.com

In addition to the issue of #Smarty mobile (& #three too?) unable to call #sky landline

Poor customer service

Re: Talk shield

TimmyBGood — Tue, 11 Nov 2025 21:29:47 GMT

@Jai_Sky

For information : the # symbol doesn't have any functionality in these forums.

Re: Talk shield

Jai_Sky — Wed, 12 Nov 2025 07:19:15 GMT

☹️

Thank you for letting us know.

I sincerely hope that Sky actively see the posts

Re: Talk shield

Jai_Sky — Wed, 12 Nov 2025 07:24:54 GMT

This is the other problem for some of us...

Can't open talk shield in the app but it works for some of us from sky.com

When pressed, Sky will admit that it's not not working for some and they are working on it.

Spare s few Bob from the ITV purchase kitty to fix the three\smarty mobile calling Sky landline and unavailability of talk shield from MySky app and sky.com

Re: Talk shield

EGP — Mon, 08 Dec 2025 17:27:25 GMT

So this problem has existed for some weeks now and isn't yet fixed? Would there be any use in calling the technical assistance line?

Re: Talk shield

Ghengis8 — Tue, 03 Feb 2026 21:03:35 GMT

February 2026 and they still haven't fixed it. Had an operative today tell me it was my laptop that was the problem! Clearly doesn't undestand server/client systems.