topic Broadband working, Landline not working. in Talk

Broadband working, Landline not working.

Fonzie — Wed, 29 Oct 2025 11:21:39 GMT

There have been no changes on my account at all. Landline worked last night and nothing today. At all. Have checked all connections and all are fine. Just no landline - can't get hold of anyone. The customer service number given on the help page doesn't work comes up as unknown number.

Re: Broadband working, Landline not working.

Daniel0210 — Wed, 29 Oct 2025 11:29:27 GMT

@Fonzie

If you haven't done it yet try the below line test. Disregard it saying it will test your broadband

https://www.sky.com/help/articles/fix-phone-problems-start

Re: Broadband working, Landline not working.

Mark39 — Wed, 29 Oct 2025 11:30:47 GMT

@Fonzie do you have Internet calls, where your phone is plugged into your broadband Hub, or standard calls, where,it's plugged into a wall socket