topic Re: Landline not working since full fibre installed in Talk

Landline dead

Sh75 — Thu, 23 Oct 2025 05:44:42 GMT

Landline is dead after the full fibre installation. I rang the sky everyone told me the difference story. This is the business landline. What shall I do?

Re: Landline dead

Daniel0210 — Thu, 23 Oct 2025 06:11:58 GMT

@Sh75

Do you have business broadband? Broadband discussed on here is for domestic set ups. Using a domestic line for business does not bring quicker or additional support.

You haven't said when it was activated. It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation. Presumably you've got it plugged into the back of the hub and NOT a wall socket?

edit- your duplicate post has been removed to prevent duplicate replies.

Re: Landline dead

Sh75 — Thu, 23 Oct 2025 06:23:34 GMT

Yes ,my full fibre installed on 21/10/25.

Re: Landline dead

Mark39 — Thu, 23 Oct 2025 06:59:14 GMT

See here for how to contact Sky Broadband for Business: https://business.sky.com/s/

Re: Landline not working since full fibre installed

Sh75 — Fri, 24 Oct 2025 23:08:59 GMT

I rang sky support all they said is waiting. Nobody knows what is the main problem to cause my lane line is not working. No solution from 21/10/25. I think my lane line is not connecting to internet?

Re: Landline not working since full fibre installed

Mark39 — Sat, 25 Oct 2025 08:00:22 GMT

@Sh75 previous posts suggest there are occasionally delays in activation of the landline service.

Re: Landline dead

Sh75 — Sat, 25 Oct 2025 10:50:44 GMT

How long do I need to wait for the delayed since 21/10/25.? Thanks

Re: Landline dead

Mark39 — Sat, 25 Oct 2025 12:20:45 GMT

@Sh75 impossible to say with any certainty, I'm afraid. From posts here it seems that most such problems appear to be fixed within around 2 weels.