topic Re: Landline telephone problem aftwr Full Fibre was fitted in Talk

Landline telephone problem aftwr Full Fibre was fitted

Annoyed42 — Sun, 12 Oct 2025 08:34:58 GMT

Following Full Fibre being fitted I cannot receive local calls on my landline telephone. I am told they all say I am engaged. Longer ditance calls seem to be OK as far as I know

Re: Landline telephone problem aftwr Full Fibre was fitted

Mark39 — Sun, 12 Oct 2025 08:41:18 GMT

@Annoyed42 there's no concept of local calls when your connection is via the internet. Callers must prefix your number with the full national dialling code.

Re: Landline telephone problem aftwr Full Fibre was fitted

Annoyed42 — Sun, 12 Oct 2025 08:44:10 GMT

Why can I not speak to a person?????

Re: Landline telephone problem aftwr Full Fibre was fitted

Mark39 — Sun, 12 Oct 2025 08:49:29 GMT

I can assure you that I'm a person.....

Re: Landline telephone problem aftwr Full Fibre was fitted

Annoyed42 — Sun, 12 Oct 2025 10:11:52 GMT

Calls from further afield come as usual though. Should I be trying to get in touch with BT over this?

Re: Landline telephone problem aftwr Full Fibre was fitted

Annoyed42 — Sun, 12 Oct 2025 10:22:39 GMT

Cant find an answer!

Re: Landline telephone problem aftwr Full Fibre was fitted

Annoyed42 — Sun, 12 Oct 2025 10:23:28 GMT

That was nit an answer. It was a question

Re: Landline telephone problem aftwr Full Fibre was fitted

Mark39 — Sun, 12 Oct 2025 10:32:05 GMT

@Annoyed42 wrote:

Calls from further afield come as usual though. Should I be trying to get in touch with BT over this?

Most likely because those calls require use of the full national dialling code.

No, BT are just another provider like Sky, TalkTalk etc. It's Openreach that manage the entire telephone network, but their customers are the service providers like Sky. They don't talk to end consumers.