https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113272#M97223 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/479916">@Smjxxx</a>&nbsp;do you have a black Hub, or white?</P> Sat, 11 Oct 2025 13:29:14 GMT Mark39 2025-10-11T13:29:14Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5111632#M97200 <P>Hi. I've just had full fibre installed &amp; now have no home phone signal <span class="lia-unicode-emoji" title=":face_with_rolling_eyes:">🙄</span>. Everything is plugged in &amp; worked perfectly prior to the install &nbsp;</P><P>broadband is working fine , landline plugged into the router as instructed.</P><P>Am I missing some magic code?&nbsp;</P> Thu, 09 Oct 2025 13:18:48 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5111632#M97200 JimmyD60 2025-10-09T13:18:48Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5111642#M97201 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500508">@JimmyD60</a>&nbsp;</P> <P><SPAN>It's normal for the Sky Talk landline to not operate fully for 24+ hours after the broadband activation.&nbsp;</SPAN></P> Thu, 09 Oct 2025 13:35:25 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5111642#M97201 Daniel0210 2025-10-09T13:35:25Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113266#M97219 <P>My hone phone hasn't worked for 3 days now after my full fibre upgrade, highly dissapointed</P> Sat, 11 Oct 2025 13:18:03 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113266#M97219 Smjxxx 2025-10-11T13:18:03Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113268#M97220 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/479916">@Smjxxx</a>&nbsp;</P> <P><SPAN>Presumably you've got it plugged into the back of the hub and NOT a wall socket?</SPAN></P> Sat, 11 Oct 2025 13:22:09 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113268#M97220 Daniel0210 2025-10-11T13:22:09Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113272#M97223 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/479916">@Smjxxx</a>&nbsp;do you have a black Hub, or white?</P> Sat, 11 Oct 2025 13:29:14 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113272#M97223 Mark39 2025-10-11T13:29:14Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113281#M97225 <P>It's in the hub</P><P>&nbsp;</P> Sat, 11 Oct 2025 13:38:48 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113281#M97225 Smjxxx 2025-10-11T13:38:48Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113290#M97227 <P>A black&nbsp; hub&nbsp;</P> Sat, 11 Oct 2025 13:52:24 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113290#M97227 Smjxxx 2025-10-11T13:52:24Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113297#M97228 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/479916">@Smjxxx</a>&nbsp;have you reported it to Sky? Try restarting both your Hub and the ONT by switching them off at the plug for half an hour or so. When they've restarted is the Voice LED <EM>on the Hub</EM> illuminated?</P> <P>&nbsp;</P> <P>Edited to add 'on the Hub' for clarity.</P> Sat, 11 Oct 2025 14:23:31 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113297#M97228 Mark39 2025-10-11T14:23:31Z https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113300#M97229 <P>Its flashing green I will try that</P> Sat, 11 Oct 2025 14:08:36 GMT https://helpforum.sky.com/t5/Talk/Lost-phone-line-post-full-fibre-install/m-p/5113300#M97229 Smjxxx 2025-10-11T14:08:36Z