https://helpforum.sky.com/t5/Talk/Difficult-to-talk-to-customer-service/m-p/5106378#M97138 <P>Why is it so hard to talk to a team member . 60 mins to try &amp; talk to someone online . The stupid auto bot thing won't connect me to anyone .just wants me to call &amp; id rather sort this online like u used to be able to do . Been with sky for 20years &amp; all u get is a robot . Well I'm afraid it will be see u later sky broadband .&nbsp;</P> Sat, 04 Oct 2025 16:05:54 GMT Harvie5 2025-10-04T16:05:54Z https://helpforum.sky.com/t5/Talk/Difficult-to-talk-to-customer-service/m-p/5106378#M97138 <P>Why is it so hard to talk to a team member . 60 mins to try &amp; talk to someone online . The stupid auto bot thing won't connect me to anyone .just wants me to call &amp; id rather sort this online like u used to be able to do . Been with sky for 20years &amp; all u get is a robot . Well I'm afraid it will be see u later sky broadband .&nbsp;</P> Sat, 04 Oct 2025 16:05:54 GMT https://helpforum.sky.com/t5/Talk/Difficult-to-talk-to-customer-service/m-p/5106378#M97138 Harvie5 2025-10-04T16:05:54Z https://helpforum.sky.com/t5/Talk/Difficult-to-talk-to-customer-service/m-p/5106393#M97139 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3581814">@Harvie5</a>&nbsp;</P> <P>What problem are you having with your Sky Broadband ?</P> Sat, 04 Oct 2025 16:19:09 GMT https://helpforum.sky.com/t5/Talk/Difficult-to-talk-to-customer-service/m-p/5106393#M97139 caesarome 2025-10-04T16:19:09Z