https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078854#M96773 <P>Just changed to sky and now the landline isn't working&nbsp;</P> Sun, 07 Sep 2025 09:32:05 GMT Ann1812 2025-09-07T09:32:05Z https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078854#M96773 <P>Just changed to sky and now the landline isn't working&nbsp;</P> Sun, 07 Sep 2025 09:32:05 GMT https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078854#M96773 Ann1812 2025-09-07T09:32:05Z https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078860#M96774 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470705">@Ann1812</a>&nbsp;</P> <P>After a FTTP activation it usually takes an additional 24 hours or so for the phone line to be fully operational. If it's been longer than that and providing your handset is plugged into the hub, and not a wall socket, look at the troubleshooting on this link</P> <P><A href="https://www.sky.com/help/articles/fix-phone-problems-start" target="_blank" rel="noopener noreferrer">https://www.sky.com/help/articles/fix-phone-problems-start</A>&nbsp;</P> Sun, 07 Sep 2025 09:37:27 GMT https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078860#M96774 Daniel0210 2025-09-07T09:37:27Z https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078869#M96775 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4470705">@Ann1812</a>&nbsp;is your phone plugged into your broadband Hub (as <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;mentioned)? Do you have a black Hub or a white one?</P> <P>If you have a black Hub, is the 'Voice' light on the front panel illuminated?</P> <P>Green or amber?</P> <P>&nbsp;</P> Sun, 07 Sep 2025 09:48:15 GMT https://helpforum.sky.com/t5/Talk/Phone-line-not-working/m-p/5078869#M96775 Mark39 2025-09-07T09:48:15Z