https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070308#M96606 <P>Hi,</P><P>having decorations done at home, discovered my phone line under carpet is frayed. Who do I contact to replace please? Thank you.</P> Wed, 27 Aug 2025 18:46:51 GMT JohnA1 2025-08-27T18:46:51Z https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070308#M96606 <P>Hi,</P><P>having decorations done at home, discovered my phone line under carpet is frayed. Who do I contact to replace please? Thank you.</P> Wed, 27 Aug 2025 18:46:51 GMT https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070308#M96606 JohnA1 2025-08-27T18:46:51Z https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070323#M96607 <P>Is this the cable from outside to your master phone socket?</P> Wed, 27 Aug 2025 19:00:52 GMT https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070323#M96607 Mark39 2025-08-27T19:00:52Z https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070394#M96608 <P>Yes and thanks for the reply.</P> Wed, 27 Aug 2025 20:38:34 GMT https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070394#M96608 JohnA1 2025-08-27T20:38:34Z https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070401#M96609 <P>It's Sky that you would need to report it to (assuming they're your broadband/landline provider). They'll forward it on to Openreach who will do the work.</P> Wed, 27 Aug 2025 20:47:21 GMT https://helpforum.sky.com/t5/Talk/Frayed-wires/m-p/5070401#M96609 Mark39 2025-08-27T20:47:21Z