topic Re: Sky VoIP phone - Calls not paid for. in Talk

Sky VoIP phone - Calls not paid for.

myoyster — Thu, 14 Aug 2025 11:42:41 GMT

Hi Guys. I have opted not to have a talk package, I use my mobile. Can I buy any VoIP phone to use for calls I have to pay for, if yes can anybody recommend a good place to get one, thanks. Any help gratefully appreciated.

Re: Sky VoIP phone - Calls not paid for.

GD1 — Thu, 14 Aug 2025 11:59:07 GMT

@myoyster a VOIP phone won't work with Sky Talk, you need a standard corded or dect phone.

If you have Sky Pay as You Talk all calls are chargeable, you would need a calls package if you make a few calls Sky Talk tariff guide | Sky Help | Sky.com | Sky Help | Sky.com

Full list of calls charges are here

Re: Sky VoIP phone - Calls not paid for.

myoyster — Thu, 14 Aug 2025 12:44:22 GMT

Hi, I thought corded or dect is being replaced ?

Re: Sky VoIP phone - Calls not paid for.

Mark39 — Thu, 14 Aug 2025 12:46:41 GMT

It's the way calls are delivered that is changing. There's no change to the handsets in use. If there was, everyone switching to a digital phone service would have to change their handset.

Re: Sky VoIP phone - Calls not paid for.

myoyster — Thu, 14 Aug 2025 12:54:40 GMT

I have just read that VoIP is integrated into the Sky Hub so it's possible to use a normal phone, so will a VoIP phone not work if I plug it into the router?

Re: Sky VoIP phone - Calls not paid for.

Mark39 — Thu, 14 Aug 2025 13:25:26 GMT

@myoyster wrote:

I have just read that VoIP is integrated into the Sky Hub so it's possible to use a normal phone, so will a VoIP phone not work if I plug it into the router?

No, because a VOIP phone has its own internal ATA which makes the voice call compatible with transmission over the internet A VOIP phone can therefore be connected but only via one of the Hub's ethernet ports, and you would need to sign up with an external VOIP provider to make use of it.

Sky's broadband Hub has an internal ATA. Their landline service is only available via the Hub's telephone port, so that any standard phone will work.

Re: Sky VoIP phone - Calls not paid for.

myoyster — Thu, 14 Aug 2025 13:29:52 GMT

Thanks for your help Mark, extremely helpful. Cheers

Re: Sky VoIP phone - Calls not paid for.

GD1 — Thu, 14 Aug 2025 14:10:55 GMT

@GD1 wrote:

@myoyster a VOIP phone won't work with Sky Talk, you need a standard corded or dect phone.

If you have Sky Pay as You Talk all calls are chargeable, you would need a calls package if you make a few calls Sky Talk tariff guide | Sky Help | Sky.com | Sky Help | Sky.com

Full list of calls charges are here

@myoyster Please see my reply which has already answered your question.

Re: Sky VoIP phone - Calls not paid for.

TimmyBGood — Thu, 14 Aug 2025 15:36:49 GMT

@myoyster wrote:

I thought corded or dect is being replaced ?

It's PSTN which is currently scheduled to end in January 2027: as @Mark39 indicates that's the bearer mechanism external to the property, not handsets in domestic use.