topic Re: Land line not working in Talk

Land line not working

Geo21 — Fri, 08 Aug 2025 08:27:14 GMT

I would like to know how to get landline working! Just switched broadband etc to sky now I have problems 🤦‍♀️

Mark39 — Fri, 08 Aug 2025 08:29:07 GMT

When was your Sky service activated? Is your phone plugged into your broadband Hub?

Geo21 — Fri, 08 Aug 2025 08:33:58 GMT

Yes it is

Daniel0210 — Fri, 08 Aug 2025 09:50:22 GMT

If you've just switched to Sky broadband it can take up to 24 hours for your landline can be fully operational.

Geo21 — Fri, 08 Aug 2025 10:49:49 GMT

I've been with sky since 31st July, phone has been working but decided to stop 🤦‍♀️ I've tried all the suggestions with no joy

Mark39 — Fri, 08 Aug 2025 12:34:56 GMT

@Geo21 if you've carrred out all the checks, including Sky's service status checker, you'll have to contact them to report a fault.

You can find the number to call, via the 'need more help' link towards the bottom of the page here: https://www.sky.com/help/home

Geo21 — Fri, 08 Aug 2025 12:59:21 GMT

Thank you so much for your help, I'll give them a call