topic Re: Sky Talk issue in Talk

Sky Talk issue

IG-GB — Wed, 23 Jul 2025 07:00:12 GMT

Is there a wider issue today with Sky Talk ?, my landline phones are showing the Check Phone Line message. I have been through the status checks / self help pages / Virtual Assistant etc without being able to resolve the issue.

Re: Sky Talk issue

Highlinder — Wed, 23 Jul 2025 07:06:28 GMT

@IG-GB What colour are the lights on your broadband router just now?

Re: Sky Talk issue

IG-GB — Wed, 23 Jul 2025 07:13:31 GMT

Thank you for your reply.

The light is white, broadband is working fine.

Re: Sky Talk issue

Highlinder — Wed, 23 Jul 2025 07:15:54 GMT

@IG-GB Does your phone plug into the back of the router or is it plugged into the filter on the master socket?

Re: Sky Talk issue

IG-GB — Wed, 23 Jul 2025 07:17:55 GMT

Its plugged into the Microfilter.

Re: Sky Talk issue

IG-GB — Wed, 23 Jul 2025 07:25:34 GMT

Just moved the phone connector to the router, same issue.

Re: Sky Talk issue

IG-GB — Wed, 23 Jul 2025 07:44:29 GMT

Spoken with a Sky service rep, an external issue has been located and a fault has been raised with Openreach.