https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037496#M95945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3517401">@Brackley1996</a>&nbsp;the account holder needs to call Sky to get this sorted</P> Wed, 16 Jul 2025 16:38:40 GMT Chrisee 2025-07-16T16:38:40Z https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037474#M95944 <P>New SkyMax hub installed 9/7/25. All good except no incoming calls on landline. Need this for elderly parents urgently.</P><P>Definitely installed correctly by Openreach. Please advise.</P> Wed, 16 Jul 2025 16:14:42 GMT https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037474#M95944 Brackley1996 2025-07-16T16:14:42Z https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037496#M95945 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3517401">@Brackley1996</a>&nbsp;the account holder needs to call Sky to get this sorted</P> Wed, 16 Jul 2025 16:38:40 GMT https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037496#M95945 Chrisee 2025-07-16T16:38:40Z https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037504#M95946 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3517401">@Brackley1996</a>&nbsp;try turning off both your Max Hub and your ONT for an hour.</P> Wed, 16 Jul 2025 16:46:12 GMT https://helpforum.sky.com/t5/Talk/No-incoming-calls-since-full-fibre-installed-except-from-Sky-mobile/m-p/5037504#M95946 Mark39 2025-07-16T16:46:12Z