topic Re: Sky customer service email address in Talk

Sky customer service email address

Justanothernumber — Wed, 16 Oct 2024 19:54:09 GMT

Hi I would like a sky customer service email address . I do not wish to join a third party social media company to contact sky customer services . My sky talk is down yet again (every time it rains!) and so I can't contact sky via phone and would like to submit a formal complaint without having to join twitter or Facebook . Thanks

Re: Sky customer service email address

SKY1992bf — Wed, 16 Oct 2024 20:00:29 GMT

@Justanothernumber There isn't one as sky don't use email as a communication tool follow the instructions on the link below to make a complaint

https://www.sky.com/help/articles/how-to-make-a-complaint

Re: Sky customer service email address

stephanie49 — Sun, 12 Jan 2025 16:37:38 GMT

can i have a sky e,ail as i am a custemor email address thanks

Re: Sky customer service email address

SKY1992bf — Sun, 12 Jan 2025 16:47:50 GMT

@stephanie49 There is no email address for sky customer services

Re: Sky customer service email address

Daniel0210 — Sun, 12 Jan 2025 16:50:04 GMT

@stephanie49 wrote:

can i have a sky e,ail as i am a custemor email address thanks

@stephanie49

Your post isn't clear. Depending on what you mean

Sky don't use email for general communication
do you mean you've joined Broadband and want a Sky email address, which haven't been issued for quite a while.

Re: Sky customer service email address

GD1 — Sun, 12 Jan 2025 17:55:51 GMT

@stephanie49 Did you not read the rply directly above your post?

Re: Sky customer service email address

Michellerobert — Sun, 16 Feb 2025 11:40:42 GMT

Yes I need sky customer service emails adress

Re: Sky customer service email address

Daniel0210 — Sun, 16 Feb 2025 11:43:43 GMT

@Michellerobert wrote:

Yes I need sky customer service emails adress

@Michellerobert

Please read our earlier responses. There isn't one.

Re: Sky customer service email address

gabrielpantelim — Wed, 16 Jul 2025 16:02:29 GMT

I have had internet from you for 6 years and I don't benefit from any discounts, on the contrary I see that the internet keeps increasing in price

Re: Sky customer service email address

MarkGoldsmith — Wed, 16 Jul 2025 16:05:22 GMT

@gabrielpantelim wrote:
I have had internet from you for 6 years and I don't benefit from any discounts, on the contrary I see that the internet keeps increasing in price

Unless you have phoned Sky when your minimum term ended you would be on the list price.

You won't get anywhere near new customer deals but you have the option of phoning and seeing what offer is available if you take out a new 24 month contract or leave and take advantage of a new customer offer elsewhere. To be honest the best deals for broadband will always be to switch every 18-24 months depending on contract length, if you don't switch regularly you will always be paying more.

Re: Sky customer service email address

Mark39 — Wed, 16 Jul 2025 16:05:30 GMT

@gabrielpantelim wrote:

I have had internet from you for 6 years and I don't benefit from any discounts, on the contrary I see that the internet keeps increasing in price

We're customers here, not Sky customer services. You're not emailing Sky.

Have you asked Sky for a discount? Skyy won't give you a discount unless you ask

Re: Sky customer service email address

gabrielpantelim — Wed, 16 Jul 2025 16:09:14 GMT

I would also like to see what offer you are offering me, honestly I found it cheaper elsewhere

Re: Sky customer service email address

Mark39 — Wed, 16 Jul 2025 16:17:18 GMT

@Mark39 wrote:

@gabrielpantelim wrote:

I have had internet from you for 6 years and I don't benefit from any discounts, on the contrary I see that the internet keeps increasing in price

We're customers here, not Sky customer services. You're not emailing Sky.

Have you asked Sky for a discount? Skyy won't give you a discount unless you ask

Re: Sky customer service email address

Daniel0210 — Wed, 16 Jul 2025 16:29:20 GMT

@gabrielpantelim wrote:

honestly I found it cheaper elsewhere

@gabrielpantelim

Of course you did. They will be for new customers. Better discounts are offered to new customers as an incentive for them to join.

If you choose to leave and go with another provider then in 18/24 months you'll be in the same position with that provider and if you want you'll be able to return to Sky as a new customer.

Re: Sky customer service email address

gabrielpantelim — Wed, 16 Jul 2025 16:31:43 GMT

and how else do I benefit from a discount?

Re: Sky customer service email address

MarkGoldsmith — Wed, 16 Jul 2025 16:32:48 GMT

@gabrielpantelim wrote:
and how else do I benefit from a discount?

By calling Sky and seeing what they can offer you if you sign up to a new 24 month contract (however it almost certainly won't be anything like a deal you can get as a new customer).

Re: Sky customer service email address

Daniel0210 — Wed, 16 Jul 2025 16:33:38 GMT

@gabrielpantelim wrote:

and how else do I benefit from a discount?

@gabrielpantelim

Well any discount is better than paying the standard non discounted price.

Re: Sky customer service email address

DhirajBhudia — Mon, 15 Sep 2025 21:28:29 GMT

How do I contact you people? Could you contact me by calling?

Re: Sky customer service email address

DhirajBhudia — Mon, 15 Sep 2025 21:34:42 GMT

I want someone to call me tomorrow? Is this possible?

Re: Sky customer service email address

DhirajBhudia — Mon, 15 Sep 2025 21:35:30 GMT

I told you earlier text so don't ask same thing again