https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017882#M95507 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419113">@jackierock</a>&nbsp;what have Sky said about it?</P> Sat, 21 Jun 2025 09:32:15 GMT Mark39 2025-06-21T09:32:15Z https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017857#M95505 <P>My phone line is not working, the message on my house phone says "Check Phone Line". I am a carer for my mum. The customer service id rubbish.&nbsp;</P> <P>&nbsp;</P> <P><FONT size="2" color="#808080">Moderator&nbsp; notes: Removed inappropriate&nbsp;title.&nbsp;</FONT></P> Mon, 23 Jun 2025 08:20:23 GMT https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017857#M95505 jackierock 2025-06-23T08:20:23Z https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017880#M95506 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419113">@jackierock</a>&nbsp;</P> <P>I've moved your post from the Sky Q board.</P> <P>&nbsp;</P> <P>Any recent changes to your Broadband/Talk package?&nbsp;<BR /><BR /></P> <P>Is your broadband working okay?</P> <P>&nbsp;</P> <P><SPAN>Has the landline worked okay until now?<BR /></SPAN></P> <P>&nbsp;</P> <P><SPAN>If you're calling Customer Services by a mobile in what way is it rubbish?&nbsp;</SPAN></P> Sat, 21 Jun 2025 09:29:06 GMT https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017880#M95506 Daniel0210 2025-06-21T09:29:06Z https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017882#M95507 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419113">@jackierock</a>&nbsp;what have Sky said about it?</P> Sat, 21 Jun 2025 09:32:15 GMT https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017882#M95507 Mark39 2025-06-21T09:32:15Z https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017902#M95508 <P>I have no idea as I cannot speak to a human. This has got to be one of the best scams on the planet. Pay over £70 per month for not watching and now not even having a phone line.&nbsp;</P><P>&nbsp;</P> Sat, 21 Jun 2025 10:06:33 GMT https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017902#M95508 jackierock 2025-06-21T10:06:33Z https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017907#M95510 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419113">@jackierock</a>&nbsp;<BR />For fear of receiving more bleeps that the forum filters are picking up this might be a good time to tell you this is predominantly a <STRONG>customer led </STRONG>discussion forum where Sky customers are available to help other customers. You aren’t contacting Sky Customer Services by posting here.</P> <P>&nbsp;</P> <P>You haven't answered any of the questions asked in my first reply.&nbsp;</P> Sat, 21 Jun 2025 10:11:32 GMT https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017907#M95510 Daniel0210 2025-06-21T10:11:32Z https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017911#M95511 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4419113">@jackierock</a>&nbsp;you could try Sky's help here:&nbsp;<A href="https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start" target="_blank">https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start</A></P> <P>&nbsp;</P> <P>Or we'll be happy to try to offer some help if you can answer the questions <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3328395">@Daniel0210</a>&nbsp;raised, as they'll help us with where to start.</P> Sat, 21 Jun 2025 10:19:59 GMT https://helpforum.sky.com/t5/Talk/Poor-customer-service/m-p/5017911#M95511 Mark39 2025-06-21T10:19:59Z