topic Re: Landline Setup in Talk

Landline Setup

Stanny01 — Wed, 18 Jun 2025 19:50:23 GMT

since sky fibre setup my landline doesn't work even though they gave me a new number. should any telephone work as mine are quite old.

Re: Landline Setup

Mark39 — Wed, 18 Jun 2025 19:53:12 GMT

Firstly, is your phone plugged into your broadband Hub? If you have a black Hub, is the ' Voice' light on the front panel illuminated? Amber or green? When was your fibre service activated?

Re: Landline Setup

Stanny01 — Wed, 18 Jun 2025 20:15:45 GMT

it's a white hub, it was set up 29th May. where do i connect the phone to. the new number rings when we call from a mobile.

Re: Landline Setup

Mark39 — Wed, 18 Jun 2025 20:41:42 GMT

@Stanny01 there's a standard phone socket at the back of your Hub. That's where your phone needs to be plugged in.

It won't work of it's plugged into the wall socket.