topic Re: Unwanted calls in Talk

Unwanted calls

clarelightbody — Sat, 07 Jun 2025 13:25:56 GMT

I've been getting calls that hang up as soon as I answer my number is supposed to be ex-directory. Please can u tell me how to stop this

Re: Unwanted calls

Anonymous — Sat, 07 Jun 2025 13:28:01 GMT

@clarelightbody If the number is displayed then is your phone able to block the number? I know you're ex-directory but are you also registered on the Telephone Preference Service?

Sadly, TPS doesn't stop all calls but it does reduce their frequency.

Re: Unwanted calls

Mark39 — Sat, 07 Jun 2025 13:31:26 GMT

@clarelightbody activate the free Sky Talk Shield, which allows you to block calls if they're being made from the same number every time, so they'll never get through to you.

Alternatively, the built-in call screening feature requires callers to announce themselves before the call is referred to you to accept or refuse. In my experience non-genuine callers hang up when they're asked by the Shield to say who they are, in which case you'll never be troubled by them.

https://www.sky.com/help/home/sky-talk/sky-talk-features/sky-talk-shield/articles/sky-talk-shield-getting-started