topic Sky Talk - landline problem in Talk

Sky Talk - landline problem

Surreycaller — Thu, 05 Jun 2025 20:17:34 GMT

When using Sky talk on my landline, I can't hear the person I'm calling - but they can hear me.

I've tried using another handset but get the same result, which suggests a problem with the landline.

Anyone had a similar problem?

Re: Sky Talk - landline problem

Mr+Flibbles+86 — Fri, 06 Jun 2025 09:19:30 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Talk - landline problem

Surreycaller — Fri, 06 Jun 2025 13:20:21 GMT

Have tried switching on and off and have also tried a different splitter but with no success, so still can't use the landline phone - can you help please?

Re: Sky Talk - landline problem

Mark39 — Fri, 06 Jun 2025 13:28:16 GMT

@Surreycaller the chat bubble should still be open. Please respond there (the messaging team are unlikely to see your post here).

Re: Sky Talk - landline problem

Surreycaller — Fri, 06 Jun 2025 14:41:49 GMT

Thanks - the Network team are now looking into this for me.