https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997865#M95129 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3649382">@Fudge22</a>&nbsp;Where you moved from older type broadband to new faster speed and told to plug your phone into the back of the router?</P> Wed, 28 May 2025 18:13:27 GMT Highlinder 2025-05-28T18:13:27Z https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997858#M95128 <P>Had engineer to upgrade broadband 5 hrs ago and phone line is still off line</P> Wed, 28 May 2025 18:04:59 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997858#M95128 Fudge22 2025-05-28T18:04:59Z https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997865#M95129 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3649382">@Fudge22</a>&nbsp;Where you moved from older type broadband to new faster speed and told to plug your phone into the back of the router?</P> Wed, 28 May 2025 18:13:27 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997865#M95129 Highlinder 2025-05-28T18:13:27Z https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997866#M95130 <P>It can take up to 24 hours for the phone line to start working for calls once your service has been switched over.</P><P>&nbsp;</P><P>i'd suggest waiting for 24 hours, trying again and if it still isn't working try rebooting for router by turning it off at the plug for 30 seconds.</P> Wed, 28 May 2025 18:15:17 GMT https://helpforum.sky.com/t5/Talk/My-phone-line-not-working/m-p/4997866#M95130 MarkGoldsmith 2025-05-28T18:15:17Z