topic Land line dead. in Talk

Land line dead.

BigPJH — Sun, 06 Apr 2025 12:11:00 GMT

Sunday 6th April 2025.

Woke up to find my Land line was dead. Everything else is working except this.

If there are works being carried out that's fine, but a bit of warning would be appreciated.

Re: Land line dead.

caesarome — Sun, 06 Apr 2025 12:16:54 GMT

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:

https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start

You can also run this test via the MySky app.

Let us know how you get on.

Re: Land line dead.

TimmyBGood — Sun, 06 Apr 2025 12:23:06 GMT

@BigPJH wrote:

If there are works being carried out that's fine, but a bit of warning would be appreciated.

Domestic customers of any ISP don't get warnings: a very expensive business service (say a leased line at several hundred pounds per month) might do so.

Most outages are going to be faults anyway.