Problem with transferring a number from SKY Talk to another provider

Max_Fox — Fri, 04 Apr 2025 10:37:57 GMT

I have a phone number in SKY Talk and I wanted to change my internet provider, but I have a problem transferring the number because apparently the number does not match my address, my investigation on the web led me to a probable address error in ORDI (Openreach Data Integrity), I called SKY but they said everything was ok, they probably only checked the address on my account and not in the ORDI database. How can I check if the correct address is in ORDI.

Re: Problem with transferring a number from SKY Talk to another provider

Lisa-P1987 — Sat, 05 Apr 2025 09:10:47 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Problem with transferring a number from SKY Talk to another provider in Talk

Problem with transferring a number from SKY Talk to another provider

Re: Problem with transferring a number from SKY Talk to another provider