topic Re: No phone connection in Talk

No phone connection

Sharon134 — Mon, 13 Jan 2025 09:42:52 GMT

I need to check if I am in a subscription for my land line as I have no phone connection and havnt had for over a month

Re: No phone connection

PandJ2020 — Mon, 13 Jan 2025 09:45:42 GMT

@Sharon134 wrote:
I need to check if I am in a subscription for my land line as I have no phone connection and havnt had for over a month

We're other customers here and cannot see your account...

What does your online account/bills show?

Re: No phone connection

Mark39 — Mon, 13 Jan 2025 09:47:02 GMT

If you have an active broadband subscription, you also have by default a landline subscription.

Post in the Talk forum if you're having problems with your landline phone.

https://helpforum.sky.com/t5/Talk/bd-p/SkyTalkTechnical

Re: No phone connection

buddy7 — Sat, 29 Mar 2025 10:57:53 GMT

We have just had a Sky dish installed plus a phone line, but after 3 days phone is not working it just says "check phone line" we aren't getting any calls in or out Please help

Re: No phone connection

MightyQuinn — Sat, 29 Mar 2025 11:11:12 GMT

@buddy7 wrote:
We have just had a Sky dish installed plus a phone line, but after 3 days phone is not working it just says "check phone line" we aren't getting any calls in or out Please help

Hi @buddy7 If this is about Sky Talk telephone then you should ask your question in the Talk community. I don't have Talk myself, but I assume that you are plugging your phone into the Router and not the master socket.

https://helpforum.sky.com/t5/Talk/bd-p/SkyTalkTechnical

Re: No phone connection

GD1 — Sat, 29 Mar 2025 12:24:58 GMT

@buddy7 Thread has been moved, there is no need to create another thread in the Talk firum.

Re: No phone connection

Mark39 — Sat, 29 Mar 2025 13:40:28 GMT

@buddy7 when was your broadband activation date? Is your phone plugged into the socket at the back of your broadband Hub? Do you have a black Hub, or a white one?