Landline not working

Taicobban28 — Sun, 23 Feb 2025 11:03:30 GMT

My landline is making a crackling noise when I go to make a call its not letting make calls

Re: Landline not working

Daniel0210 — Sun, 23 Feb 2025 12:17:50 GMT

@Taicobban28
I’ve escalated your post to Sky and their Messaging Team should contact you later. They can test the line and if an external fault is found pass it to Openreach to investigate it.

Look out for a post on this thread from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread periodically.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Re: Landline not working

Addie15 — Sun, 23 Feb 2025 13:25:25 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Taicobban28.

topic Landline not working in Talk

Landline not working

Re: Landline not working

Re: Landline not working