topic Re: Sky Talk in Talk

Sky Talk

Richard180559 — Tue, 18 Feb 2025 00:06:47 GMT

I switched from talk talk broadband to Sky including old landline telephone. I was advised that my landline number would remain the same as I had requested. However 2 days after the changeover I discovered that without notification the number has changed. I want to revert to my correct old number.

Re: Sky Talk

Daniel0210 — Tue, 18 Feb 2025 03:55:41 GMT

@Richard180559

You would need to call Sky to see if this is possible. Sky don't / can't guarantee the number will remain the same.

Re: Sky Talk

Richard180559 — Thu, 20 Feb 2025 06:36:22 GMT

I have made a complaint and am still waiting for a reply.

Re: Sky Talk

Daniel0210 — Thu, 20 Feb 2025 06:39:51 GMT

@Richard180559
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.

Complaints can take up to 8 weeks to be potentially resolved.

Re: Sky Talk

GOHare84 — Thu, 17 Jul 2025 14:17:46 GMT

I have had this exact same problem. Did you manage to resolve this and get your old number back?