https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907835#M93505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4240907">@Tel4</a>&nbsp;what error message are you seeing when you try to launch the Shield?</P> Tue, 11 Feb 2025 13:52:02 GMT Mark39 2025-02-11T13:52:02Z https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907812#M93503 <P>Q i cannot acces sky talk shield i have been in contact with your IT guys twice last year{2024] they told me wait 48 hours and try again did that twice to no avail its still not working spoke with a person from sky on sunday 9th feb 2025he told me to wait 24 hrs did this still not working. Whats the point of lying just admit you can't fix it. Now can some one at sky shed some light on this problem without fobbing me off. Frustrated user.</P> Tue, 11 Feb 2025 13:40:44 GMT https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907812#M93503 Tel4 2025-02-11T13:40:44Z https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907824#M93504 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4240907">@Tel4</a>&nbsp;</P> <P>As you are talking to other customers only on here it might be worth</P> <P>putting a complaint in by filling in this online form:</P> <P>&nbsp;</P> <P><SPAN><A href="https://www.sky.com/help/complaints" target="_blank">https://www.sky.com/help/complaints</A></SPAN></P> Tue, 11 Feb 2025 13:45:38 GMT https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907824#M93504 caesarome 2025-02-11T13:45:38Z https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907835#M93505 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4240907">@Tel4</a>&nbsp;what error message are you seeing when you try to launch the Shield?</P> Tue, 11 Feb 2025 13:52:02 GMT https://helpforum.sky.com/t5/Talk/Tel4/m-p/4907835#M93505 Mark39 2025-02-11T13:52:02Z