topic Re: Hub voice light off - intermittent internet connection in Talk

Hub voice light off - intermittent internet connection

Jupiter80 — Sat, 08 Feb 2025 19:20:40 GMT

Hub voice light went out 24 hours ago (other 3 green) and broadband has been patchy since. Sky online tools and tests report no issues and all phone menus direct away from speaking to anyone.

I can see this has been an issue for others and it's almost always been an external issue. Any help getting it resolved would be appreciated.

Re: Hub voice light off - intermittent internet connection

Greenfingers001 — Sun, 09 Feb 2025 09:58:29 GMT

Hi there @Jupiter80 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147