https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4897448#M93299 <P>I have same issue. Can call my mobile but when I ring new Sky landline (from BY) it goes direct to voicemail! So annoying. Called Sky who tested it and phone worked! Yet when my daughter and I tried it on separate phones we still get directed to answerphone! What now??&nbsp;</P> Thu, 30 Jan 2025 13:50:26 GMT MCB3 2025-01-30T13:50:26Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144842#M78410 <P>We thought it was user error or the phone, but bought new hand sets to find the same problem. &nbsp;So now think it's the phone line &amp; can't contact a human at Sky&nbsp;</P><P>very frustrating as can't receive any calls&nbsp;</P> Sun, 06 Nov 2022 08:36:46 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144842#M78410 Daisy48 2022-11-06T08:36:46Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144910#M78412 <P>If you want voicemail turned off then 150 (just that) is the free number to use to contact Sky on about this.</P> Sun, 06 Nov 2022 09:49:47 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144910#M78412 caesarome 2022-11-06T09:49:47Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144924#M78413 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3666124">@Daisy48</a>&nbsp;wrote:<BR /> <P>We thought it was user error or the phone, but bought new hand sets to find the same problem. &nbsp;So now think it's the phone line &amp; can't contact a human at Sky&nbsp;</P> <P>very frustrating as can't receive any calls&nbsp;</P> <HR /></BLOCKQUOTE> <P>It does sound like like fault. Are you unable to make calls too? Calling Sky would be the quickest way to report it - dial 150.</P> Sun, 06 Nov 2022 10:04:43 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144924#M78413 Mark39 2022-11-06T10:04:43Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144971#M78415 <P>Hi Daisy48</P><P><BR />I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.</P><P>Just look out for the blue bubble to start the conversation.</P><P>&nbsp;</P><P>Here's more information on how Community Messaging works -&nbsp;<A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sun, 06 Nov 2022 11:05:13 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4144971#M78415 Tom-W19 2022-11-06T11:05:13Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4146947#M78628 <P>Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks&nbsp;<BR />&nbsp;</P> Tue, 08 Nov 2022 11:06:40 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4146947#M78628 Mr+Flibbles+86 2022-11-08T11:06:40Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4897448#M93299 <P>I have same issue. Can call my mobile but when I ring new Sky landline (from BY) it goes direct to voicemail! So annoying. Called Sky who tested it and phone worked! Yet when my daughter and I tried it on separate phones we still get directed to answerphone! What now??&nbsp;</P> Thu, 30 Jan 2025 13:50:26 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4897448#M93299 MCB3 2025-01-30T13:50:26Z https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4981585#M94938 <P>Did you ever resolve this as I am having the same issue! Thanks&nbsp;</P> Mon, 12 May 2025 20:26:16 GMT https://helpforum.sky.com/t5/Talk/My-landline-is-automatically-diverting-to-answerphone-How-do-I-stop-it-doing-this-It-s-not-ringing/m-p/4981585#M94938 Pols2710 2025-05-12T20:26:16Z