topic Re: Line cord error, internal cables tested in Talk

Line cord error, internal cables tested

JonD3 — Thu, 30 Jan 2025 11:23:31 GMT

Handset display says line cord error, no dial tone, phone not functioning. I do not think it is an internal cabling issue.

Mark39 — Thu, 30 Jan 2025 11:24:53 GMT

Are you new to Sky broadband/landline? Or has your landline service with Sky worked OK up to now?

JonD3 — Thu, 30 Jan 2025 11:31:26 GMT

i'm not new to Sky, been with them several years. Have had a new broadband hub delivered now though and installed

Mark39 — Thu, 30 Jan 2025 13:18:29 GMT

What was the reason for the new Hub? Does,it have an LED on the front panel labelled 'Voice'? If so, is it lit amber or green?

JonD3 — Thu, 30 Jan 2025 20:57:02 GMT

To save further investment of your time: Sky have tested my broadband and are now sending an engineer round tomorrow. Thank you for your help anyway.