topic Re: Calls in Talk

Calls

Lils21 — Mon, 20 Jan 2025 09:16:31 GMT

I have received a call from the number(removed), I have googled number as says it is the official sky number but have seen some others say it's scam and help ?

MODERATOR NOTE: Numerical information removed.

Re: Calls

Mark39 — Mon, 20 Jan 2025 09:41:53 GMT

Callsmfrom the number,in Sky's help guide here may be genuine. However, any number can be 'spoofed' (created) by a scammer so it's best to treat any unsolicited call with caution, especially if the caller is offering you large discounts (typically 30%).

https://www.sky.com/help/articles/received-call-from-08007613372

What was the caller offering, or want you to do?

Re: Calls

Daniel0210 — Mon, 20 Jan 2025 11:13:07 GMT

@Lils21

With any unexpected calls from Sky if the caller asks for your telephone password to confirm you're the account holder (which a genuine Sky agent should) initially give an INCORRECT one on purpose. If the caller doesn't challenge it then you know it'll be a scam call.

Re: Calls

Lils21 — Mon, 20 Jan 2025 13:20:01 GMT

@Mark39 @I did not answer the call as I was working but have not had the number call me before or since the day the did