topic Re: Dave+7777 in Talk

Dave+7777

Dave+7777 — Wed, 15 Jan 2025 14:10:35 GMT

Being charged for texts that I haven't received or sent why are sky charging me for them even though they can see this aswell

Re: Dave+7777

Mark39 — Wed, 15 Jan 2025 14:11:24 GMT

Have you spoken to Sky already, then?

Re: Dave+7777

Dave+7777 — Wed, 15 Jan 2025 14:13:35 GMT

Yes still waiting for them to get back

Re: Dave+7777

Daniel0210 — Wed, 15 Jan 2025 14:21:20 GMT

@Dave+7777

You mention texts but you've posted in the Talk (Sky Talk landline board). So are these texts that you've allegedly sent from your Sky mobile phone?

Re: Dave+7777

Mark39 — Wed, 15 Jan 2025 14:33:53 GMT

@Dave+7777 wrote:

Yes still waiting for them to get back

I think you'll have to wait for them to do whatever investigation they're carrying out and get back to you. We'v seen similar issues reported before, where it has turned out that it's the result of customers unwittingly signing up to receive news/advertising texts that they're being charged for..