topic Re: Sky have cut my phone line when he fiited my new broadband in Talk https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880389#M92988 <P>i have openreach to come today and he has noticed that my landline has been cut, it happened when sky came to change my broadband cable</P><P>&nbsp;</P> Mon, 13 Jan 2025 18:37:18 GMT joanne123 2025-01-13T18:37:18Z Sky have cut my phone line when he fiited my new broadband https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880346#M92986 <P>open reach have been to my house and noticed that the sky man has cut my phone line</P> Mon, 13 Jan 2025 18:09:46 GMT https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880346#M92986 joanne123 2025-01-13T18:09:46Z Re: Sky have cut my phone line when he fiited my new broadband https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880364#M92987 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304274">@joanne123</a>&nbsp; You must have a full fubre install if the old line is cut otherwise you'd have no broadband either?</P> <P>&nbsp;</P> <P>Is there a voice light on the hub/router?</P> <P>&nbsp;</P> <P>If so have you plugged your phone into the UK phone port?</P> Mon, 13 Jan 2025 18:21:19 GMT https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880364#M92987 GD1 2025-01-13T18:21:19Z Re: Sky have cut my phone line when he fiited my new broadband https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880389#M92988 <P>i have openreach to come today and he has noticed that my landline has been cut, it happened when sky came to change my broadband cable</P><P>&nbsp;</P> Mon, 13 Jan 2025 18:37:18 GMT https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880389#M92988 joanne123 2025-01-13T18:37:18Z Re: Sky have cut my phone line when he fiited my new broadband https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880392#M92989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4304274">@joanne123</a>&nbsp; Yes, but you've not answered my&nbsp; question, you've just repeated yours.</P> <P>&nbsp;</P> <P>&nbsp;</P> Mon, 13 Jan 2025 18:41:08 GMT https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880392#M92989 GD1 2025-01-13T18:41:08Z Re: Sky have cut my phone line when he fiited my new broadband https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880401#M92990 <P>Thank you for your help I have now fixed it, just wished the guy told us when he did it.</P> Mon, 13 Jan 2025 18:49:16 GMT https://helpforum.sky.com/t5/Talk/Sky-have-cut-my-phone-line-when-he-fiited-my-new-broadband/m-p/4880401#M92990 joanne123 2025-01-13T18:49:16Z