topic SKY Talk - second phone line query in Talk

SKY Talk - second phone line query

ClaraJean — Sun, 12 Jan 2025 18:18:19 GMT

My elderly mother has recently had her SKY broadband upgraded and SKY Talk set up. The landline phone is now plugged in to the new router rather than the phone line, which is not really convenient for her. She had a second landline phone in another room on a wall which now does not work as it is analogue. I cannot find anything on SKY help pages of how to set up a second landline handset in a property once the service is coming through broadband. Can anyone please help? Thank you

Re: SKY Talk - second phone line query

Mark39 — Sun, 12 Jan 2025 18:32:50 GMT

The simplest solution would be a cordless DECT phone with two handsets. They're not unduly expensive. Only a base station plugs into the broadband Hub. The handsets connect wirelessly to it and can be placed wherever is convenient.

Re: SKY Talk - second phone line query

TimmyBGood — Sun, 12 Jan 2025 20:53:53 GMT

@ClaraJean wrote:

I cannot find anything on SKY help pages of how to set up a second landline handset in a property once the service is coming through broadband.

That would be because no ISP supports this.

If you search Voice Re-Injection you'll find more information.

Re: SKY Talk - second phone line query

TimmyBGood — Mon, 13 Jan 2025 08:34:40 GMT

@ClaraJean

For the sake of clarity, note that an internal extension is not a 'second line': that's a different thing which would require a second subscription and another phone number.