https://helpforum.sky.com/t5/Talk/Landline-problem/m-p/4866955#M92758 <P>If there is an external fault then Openreach will be tasked to the job of carrying out the repair and with the Christmas and New Year holidays that could take a little while beyond&nbsp;the usual 3-5 working days timescale they work to. So if nothing appears on your account&nbsp;regarding this and if you haven't asked them before you might want to check with them again regarding this.</P> Tue, 31 Dec 2024 09:49:31 GMT caesarome 2024-12-31T09:49:31Z https://helpforum.sky.com/t5/Talk/Landline-problem/m-p/4866913#M92757 <P>So after various problems with getting fiber installed ( still not in and has been cancelled ) our land line doesn't make or received calls . It just buzzes , broadband is unaffected. Contacted sky they said they'd report and an engineer would be in touch . Now a week later and hear nothing . I accept its the holidays but to have had to message at all confirming I need an engineer . I'm losing faith in sky . What do I do next ?&nbsp;</P> Tue, 31 Dec 2024 09:25:22 GMT https://helpforum.sky.com/t5/Talk/Landline-problem/m-p/4866913#M92757 Anonymous 2024-12-31T09:25:22Z https://helpforum.sky.com/t5/Talk/Landline-problem/m-p/4866955#M92758 <P>If there is an external fault then Openreach will be tasked to the job of carrying out the repair and with the Christmas and New Year holidays that could take a little while beyond&nbsp;the usual 3-5 working days timescale they work to. So if nothing appears on your account&nbsp;regarding this and if you haven't asked them before you might want to check with them again regarding this.</P> Tue, 31 Dec 2024 09:49:31 GMT https://helpforum.sky.com/t5/Talk/Landline-problem/m-p/4866955#M92758 caesarome 2024-12-31T09:49:31Z