topic Worried about digital switchover as mobile phone reception currently dreadful in our area in Talk

Worried about digital switchover as mobile phone reception currently dreadful in our area

Geranium — Thu, 12 Dec 2024 15:03:06 GMT

I'm concerned about being able to make and receive phone calls in the house after the digital switchover, as reception in our house - and in our area - is so dreadful at the moment that I can't take or make mobile calls indoors, I have to use the landline. And reception in our village in West Sussex is so patchy that the signal drops out all the time if I'm on a call outdoors. What will happen about this?

Re: Worried about digital switchover as mobile phone reception currently dreadful in our area

Mark39 — Thu, 12 Dec 2024 15:09:22 GMT

So far as I'm aware, Sky haven't yet published their plans for switching existing landline customers over to internet calls (the digital phone service). They may include provision for those customers in your position. Openreach aim to complete the switchover in 2027.

Re: Worried about digital switchover as mobile phone reception currently dreadful in our area

Geranium — Thu, 12 Dec 2024 15:18:21 GMT

Thank you Mark. I thought what Openreach are doing covered everyone. I'll just wait to hear from Sky then!

Re: Worried about digital switchover as mobile phone reception currently dreadful in our area

Mark39 — Thu, 12 Dec 2024 15:25:54 GMT

@Geranium it does cover everyone, but I don't think any provider has yet come up with a plan for how they intend to mass switch existing customers. As you rightly say, we'll have to wait to see what Sky propose.